Coordination Fee Policy
This policy explains the coordination fee charged when your case is accepted for round scheduling. Please read carefully before submitting a case.
What is the Coordination Fee?
The coordination fee is an administrative platform fee collected by The Black Trust Fund for case-administration and round-preparation services. This fee covers round coordination, proof verification, contribution tracking, and platform operations.
How You Fund This
A coordination fee may be paid to TTBTF for case administration and platform operations. The coordination fee starts at $25 and is tiered based on your requested goal amount. Full details are provided to members upon case approval.
Restore The Trust Initiative
A portion of coordination fees may be allocated at TBTF's sole discretion to support the Restore The Trust Initiative, an internal TBTF program supporting African American men recently released from incarceration with reentry costs. This allocation is made at TBTF's discretion and may change at any time.
What Payment of the Fee Confirms
Payment of the coordination fee confirms that your case has been accepted for round scheduling consideration. However, it does not guarantee full funding, partial funding, or any specific round outcome.
TBTF community rounds depend on member participation and Trust Pledge contributions at the time your round opens. TBTF will use commercially reasonable efforts to support the round, but no outcome is guaranteed.
Refund Policy
The coordination fee is generally earned when TBTF completes case processing and round preparation. See our Terms of Service for full refund policy details.
A fee is refundable if TBTF cancels the case before performing those services, charges the fee in error, or applicable law requires a refund. If a member withdraws after TBTF has materially performed the services, the fee is generally nonrefundable, although TBTF may issue a discretionary refund.
Refund requests may be submitted by contacting support@theblacktrustfund.com, and approved refunds will generally be processed within 5 business days, subject to payment-processor timing.
By Paying the Coordination Fee You Acknowledge
- The fee is generally earned when TBTF completes case processing and round preparation
- Payment does not guarantee funding or any specific round outcome
- A portion may support the Restore The Trust Initiative at TBTF's sole discretion
- Round outcomes depend on community participation
- Refunds are available under the circumstances described in our refund policy
- TBTF's scheduling decision is final
Difference Between Membership Fee and Coordination Fee
Your monthly or annual membership fee covers access to the TBTF platform and community — your pillar journey, your Trust Pledge, your community profile, and all platform features.
The coordination fee is a separate administrative fee charged only when your case is accepted for round scheduling. It covers the operational costs of running your specific round. Payment of the coordination fee does not replace your membership dues.
Questions?
If you have questions about the coordination fee policy, email legal@theblacktrustfund.com.